Frequently asked questions
What you need to know, to rent from Citrus Digital
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What you need to know, to rent from Citrus Digital
Renting a camera from our business is a straightforward process. Start by exploring our camera inventory, which includes a variety of professional cameras and accessories. Once you've chosen the camera that suits your needs, select your desired rental period, which can range from a day to several weeks. Add the camera to your cart and proceed to checkout. Provide the necessary information and we will contact you to review your order.
To speed the booking process, please fill out our Rental Application form. Download it at this this link:
https://acrobat.adobe.com/id/urn:aaid:sc:US:c151f171-0b39-4b99-bff5-37f4f18cdf74
If you accidentally damage a rented camera while using it, please notify us immediately. We understand that accidents can happen. The extent of the damage will be assessed, and you may be responsible for covering the repair or replacement costs. We recommend reviewing our rental agreement for specific terms and conditions related to camera damage. Your honesty in reporting any issues is greatly appreciated, and we're here to assist you in resolving the situation as smoothly as possible.
Yes, you have the option to extend the rental period for a camera if you find that you need it for a longer duration than originally planned. To do so, please contact our team to discuss your requirements and coordinate an extension. We will work with you to update the rental terms and ensure the camera's continued availability. Keep in mind that camera availability may vary, so it's advisable to let us know about your extension needs as early as possible to secure the equipment. We're committed to accommodating your changing photography needs.
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